AI agents and autonomous services do not only replace human users, but also act on their behalf. This changes the interaction surface between customers, partners, and businesses, creating both opportunities and risks. As this shift accelerates, no organization wants to be left behind.

This session explores what it takes to build a solid, efficient architecture that is ready for the agentic era. Using patterns proven in API-first platforms, we show how organizations can distinguish agents from humans and, with intelligent tokens, move from static permissions to a zero standing privilege posture. This is essential to handle everything from in-house agents to unknown third-party agents accessing your data and services. This approach reduces breach impact, supports regulatory and audit requirements, and helps making sure that helpful robots do not turn into long-term access liabilities.