Session

What’s Your Problem?

An API isn’t stronger than its weakest link and what’s often ignored in the ongoing maintenance and development of an API is the constant effort required to provide great self-servicable error messages. What this means is that without great, user-friendly error messages, your API is not going to be great.
Just think about your first interaction with an API. How many failing requests have you sent before you have dug yourself through swathes of error messages and documentation to get to that one penultimate successful request making your heart sing and fists shaking in the air?

Great error messages make them not feel like errors, but like friendly guidance towards a working request. They should be detailed enough to let the developer fix whatever problem there is themselves, like a dialogue between a customer and a support technician.

This talk will give you ideas of how to handle errors and exceptions that occur in your application, be it with the incoming request, database failures or errors received from a 3rd party and how to serialize them into user friendly and actionable problem messages.

Event
The 2019 Platform Summit
Time

October 22, 2019 15:20

Location:

Bankettsalen

Duration:

20

Smarter Tech Decisions Using APIs

API blog

High impact blog posts and eBooks on API business models, and tech advice

API conferences

Connect with market leading platform creators at our events

API community

Join a helpful community of API practitioners

API Insights Straight to Your Inbox!

Can't make it to the event? Signup to the Nordic APIs newsletter for quality content. High impact blog posts on API business models and tech advice.

Join Our Thriving Community

Become a part of the world’s largest community of API practitioners and enthusiasts. Share your insights on the blog, speak at an event or exhibit at our conferences and create new business relationships with decision makers and top influencers responsible for API solutions.