You’ve probably heard the “banks are becoming tech companies” sentiment. It’s an idea that’s been around for years, and it captures what seems like an evolution in the way we consume and use everything from food to money. As consumers, we want options at our fingertips, and perhaps it’s this forcing banks across the world to open up their services with APIs and microservices, and ultimately turning them into tech companies. Read more
There’s a particularly apparent trend in today’s economy: we’re moving away from big, centralized systems towards collaborative, access-based ones. It’s changed the way we shop with websites like eBay, the way we travel with apps like Uber, and the way we get a good night’s rest with portals like Airbnb. Read more
In today’s global economy, it’s no secret that consumer power is growing. Organizations all over the world are rethinking their digital strategies to maximize their customer focus and engagement. In fact, customer engagement is the catalyst that jumpstarts digital transformation, mobile first, and other strategic initiatives that aim to bring legacy systems into the modern digital age. Read more
Open banking has garnered a lot of attention recently. With the introduction of UK open banking and Payment Services Directive 2 (PSD2) becoming law across the European Union, regulations are fundamentally altering the way banks handle personal data. The movement is also not restricted to Europe, with regulators in the USA having released their intentions in October 2017 on access to bank accounts. Read more
In any sizable organization, it’s hard to feel like you can make a difference with just your tech skills. There’s no surprise that software engineer Flavia Sequeira felt exactly that when she joined ING — the multinational banking firm with over 50,000 employees — in 2013. Read more
