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As Support Engineer, Fokke is at the intersection of our Zapier users, developers of Zapier integrations and the internal product teams. Our company value “Don’t be a robot, build the robot” is core to his daily work as he builds internal tools for support, handles technical support and improves the user and developer experience by fixing issues and feeding back to the product teams. His motto: Don’t answer the same question twice. Every question is a potential product or documentation bug or feature request.
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