With a vision to democratize payment, PayPal’s service portfolio extends to all customer segments in over 200+ countries; from consumer through SMBs to very large merchants/partners. The service portfolio is a collection of many end-user public facing and internal supporting APIs. These APIs are backed by hundreds of micro-services running on disparate platform stacks. Managing such a complex API portfolio is a challenge for any organization. Over time, PayPal has perfected the API governance model with a repeatable framework that optimizes time-to-market, improves developer agility with minimal governance overhead, and provides a great developer experience that creates high-quality APIs. The talk aims to share the three P’s of PayPal’s highly successful API governance framework:
Product – the infrastructure, standards, and tools used to manage the portfolio of APIs and underlying service implementations Portfolio – the catalog of business capabilities, represented as APIs and underlying services Program – the metrics, training, and levers used to incentivize changes in organizational behavior and technology investment
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