The secret sauce of every successful company that embraces agile principles is well interacting people and the ability to make quick changes and reduce cycle time in every aspect of the company. How do understanding and communicating with APIs help you achieve this? How do you get all tech and non-tech teams talking the same language? How do you make customer service, sales and customers communicate with developers? How do you make your support and internal processes more agile using APIs?

This presentation will elaborate on these things and give answer to these questions from a practical point of view.