We’ve spent a lot of time over the years at Shapeways building, honing, and improving our deployment and test process for our web properties and API. We started with straight-to-prod commits (which caused quite a bit of downtime!), graduated to working in two- and then one-week release cycles (which caused a lot of anxiety!), to where we are today: releasing 5-15 times a day, with automated testing, using continuous improvement and delivery best practices and tools. We’ve taken the complexity and anxiety out of our deployment process by implementing ChatOps, or using a bot to handle the sorts of tasks computers are great at, namely performing complex tasks repeatedly without error. This enables humans to focus on tasks that we’re uniquely suited for, namely solving complex problems and architecting reliable, resilient, and scalable solutions for our users. We’d love to share some of what we’ve learned along the way, from building automated testing tools, to selecting and implementing open-source solutions, to how we took our global deployment process from one hour to 4 minutes. We’d also like to share our vision of the future: what inspires us, what we hope to achieve in the coming weeks, months, and years, and how we’re going about doing it.