American activist Bryant H. McGill once said, “one of the most sincere forms of respect is actually listening to what another has to say.” For API providers, listening to the average user, accepting feedback, ingesting these experiences, and iterating on this information is a powerful exercise. Read more
Posts Tagged: ux
Have you noticed that your API sometimes feels a bit misunderstood, seen as a sideline or a purely technical solution?
The internet is bar none the most effective and amazing tool for connecting people. What it’s historically not, however, is an effective and amazing tool for connecting people with systems. While networks form and information is shared, the underlying systems have historically been hidden underneath complex code and abstraction. Read more
One of the greatest ways to improve and sustain an API userbase is by enhancing developer experience. A way to do this is by improving the usability of an API with hypermedia — a method of interacting with APIs. But what exactly is hypermedia, why is it important, and how will it affect an API program? Read more
In the API realm, one of the most rewarding practices a developer can undertake is to unify their system functionality. Having disparate updates, library versioning, and documentation can harm the user through confusion and obsolescence, can harm the provider with rough updates, and can harm the API itself through low adoption and retention rates. Read more