The API industry thrives on the health of its users and developers. Accordingly, developer experience is an extremely important part of the development process. According to Stack Overflow, of the 50 million developer respondents, 21 million were considered professional developers — 42% of all respondents. Read more
Posts Tagged: support
Support engineering doesn’t often get as much attention as impressive functionality. After all, who wants to be fixing an assortment of minor issues when you could be building cool tools?
With that said, effective support is a crucial element of the software lifecycle, whether we like it or not. Read more
One of the most important things any API developer can realize is the fact that, as a data handler, they have some of the most important legal and moral requirements towards their data subjects of any technically oriented organization.
The fact that consumers entrust developers with their data at all is predicated upon the idea that this data will be secured, that the API itself will be bolstered against attacks, and that the API provider is doing everything within their power to continually secure themselves against potential threats. Read more
How does Conway’s Law impact the way we build effective internal communication within API-first companies?
When we write about web APIs, we inevitably focus on one of two things: The technicalities of building the application itself, or the target market and user base that consumes the API. Read more
We’ve been in the API game for a little while now, and we’ve seen our fair share of compelling developer communities being cultivated. On the flipside, we’ve also seen some epic fails. At our 2016 Platform Summit, Shayne Parmelee, developer experience lead at Shopify, talked about some of his own successes (and failures) during his time with the company. Read more