Many of us are guilty of, even if only subconsciously, thinking about what we can get out a partnership. To convince partners to consume our APIs, we often consider great API design and quick developer onboarding. However, we may not be giving enough thought to the relation itself. Read more
Posts Tagged: developer evangelist
Support engineering doesn’t often get as much attention as impressive functionality. After all, who wants to be fixing an assortment of minor issues when you could be building cool tools?
With that said, effective support is a crucial element of the software lifecycle, whether we like it or not. Read more