Posts Tagged: customer service

7 Lessons Learned Building an API Startup

7 Lessons Learned Building an API Startup

The word startup is one of those trendy silicon valley terms that’s been thrown around the last few years. With it come images of warehouses lit by Apple computer screens, being grinded down by young hipster like adults as they try to sell, sell, sell. Read more

Day in the Life of an API Developer Evangelist

Evangelist, advocate, community builder, whatever you want to call it, since Guy Kawasaki of Apple popularized the concept of “technology evangelism,” the role has become a staple addition for software outreach. New startups and corporations alike now often hire evangelists — a rather nebulous breed of employee between sales, marketing, engineering, and support. Read more