Adding new layers of complexity within a digital service without sacrificing user experience is a difficult endeavor. Especially for platforms that accept online payments and subscription formats, maintaining support for an increasing number of payment methods is deceptively complex.
Users don’t want to think too much about the payment process. Read more
Unlike diamonds, information systems (IS) are not forever. As a company evolves, its IS evolves too. This evolution is induced by a company’s business and organizational transformations, regulation modifications and/or technical revolutions. In this Lego computing age, evolving an information system often means aggregating existing brick products instead of building them to create value. Read more
However one feels about sites like Freelancer, Upwork and People Per Hour, it’s difficult to deny that two-sided marketplaces have changed the face of on-demand work. Previously, freelancers have had to work (sometimes very hard) to ensure a constant flow of projects, and employers wasted resources finding expert talent. Read more